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01
Payment terms

We accept payments from all major credit cards via Shopify Pay, Layby and After Pay.

All American orders will be sent from our United States warehouse. Meaning no duties or taxes will occur for any American customers.

All other international orders will be sent from our Canadian warehouse. Please note that any duties or taxes are the customers responsibility.

02
Privacy

Your security & privacy is important to us. Please note that any personal details provided will be kept confidential and will not be distributed to third parties.

Paris Georgia will keep your details in a private & secure database, and they will be used for Paris Georgia related communication only.

03
Exchange & return

All items purchased at full price (not on sale) can be returned for a refund, store credit or exchanged for another size or colour.

All items purchased via a sale price or flash sale are counted as final sale - we do not offer refunds or exchanges on these items. Please note that this does not include the welcome sign up code offering 10% off - these items are considered to be fully priced purchases and are eligible for a refund or exchange.

If you have any queries before you make your purchase we advise you to contact us prior to placing your order. We are here and happy to help store@parisgeorgiastore.com.

We only accept back garments purchased via ParisGeorgiaStore.com.

Items ordered on Pre Order basis are considered as sold and a “pre-order” order cannot be cancelled.
We reserve the right to refuse a return if it does not reach our standards – clean, no makeup, deodorant or perfume stains, unworn and unwashed with their tags attached.

All shipping costs relating to an exchange or returned item are the responsibility of the customer and must be sent back to our California warehouse if in the United States or our Canadian warehouse if elsewhere.

04
How to return

Steps to return an item – 

1. Send an email to us within 48 hours of receiving your garment. Please state your order number, styles and sizes with an outline of the reason for your return and confirmation the item is unworn with tags attached and in original packaging. Your return must be authorized via email before sending it back.
store@parisgeorgiastore.com

2. Send your return (with tracking) to:

United States Customers (preferred carrier is USPS.)

RETURNS -
Paris Georgia Returns
17224 S. Figueroa Street
Suite #A9581
Gardena, CA 90248

All other Customers (preferred carrier is your local post service – avoid UPS. Any packages with outstanding duties, taxes or shipping will be rejected and sent back to the customer.)

RETURNS –
665 TRADEWIND DRIVE, UNIT 1
ANCASTER ON L9G 4V5
CANADA

3. Please enclose your name and order number inside the package or the return will not be processed.

4. Returns can take anywhere between 5 - 10 working days to be processed once they have arrived back at our warehouse. We will be in touch as soon as your return has been processed.

05
Duties, taxes & border charges

All American orders will be sent from our United States warehouse. Meaning no duties or taxes will occur for any American customers.

All other international orders will be sent from our Canadian warehouse. Please note that any duties or taxes are the customers responsibility.

Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of where the goods are being purchased from and where they are being sent to - we send all orders via FedEx.