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01
Payment terms

We accept payments from all major credit cards via Shopify Pay, Layby and After Pay.

Please note that any duties or taxes are the customers responsibility.

02
Privacy

Your security & privacy is important to us. Please note that any personal details provided will be kept confidential and will not be distributed to third parties.

Paris Georgia will keep your details in a private & secure database, and they will be used for Paris Georgia related communication only.

03
Returns

We accept full priced returns that are submitted via email within 72 hours (3 days) of receipt. All sale items are final sale and are non refundable.

Returns are eligible for a refund or store credit

Due to the limited amount of stock, we are unable to offer exchanges. If you wish to change your size or style, we recommend you repurchase and return your original order for a refund or gift card in accordance with our return conditions.
All items must be unworn, unwashed, in their original condition with all tags attached. Please include the original packing slip in your return package.

04
How to return

Returns Process:

Please email store@parisgeorgiastore.com to process any refund requests.

In your email please state your order number, styles and sizes with an outline of the reason for your return and confirmation the item is unworn with tags attached and in original packaging.

All returns will be provided with a shipping label and a small fee will be deducted from your refund to cover this.
You can view the rates for each country below:

US Return Rate: $20USD
UK/Europe Return Rate: $25USD
Australian Return Rate: $20AUD
New Zealand: $20NZD

05
We ship worldwide

GLOBAL

Free shipping on all orders over $500. Shipping costs for purchases under $500 will be calculated at checkout.

06
Shipping Information

Your order will be shipped out once payment has been received in full and order has been processes which can take between 1-3 working days.

After you order has been processed you will receive an email with tracking details for your package

Within New Zealand, 2-3 working days via New Zealand couriers
International 3-7 approximate working days via DHL*

*We send all international orders via DHL GOGREEN SOLUTIONS, which means all orders are carbon offset through the DHL GoGreen Climate Neutral shipping service

07
Duties, taxes & border charges

New Zealand, Australia, USA

Taxes and duties are included within the purchase price

Rest Of The World

As orders are shipped from our New Zealand warehouse you may incur duties, clearance fees or local taxes. We do not cover these charges and are not liable for any fees incurred. For more information, we advise you to check with your local customs agent.

Please do not hesitate to ask any further questions via store@parisgeorgia.com