If you have any questions say hello@parisgeorgiastore.com

Regards,
Paris & Georgia
xx

PAYMENT TERMS

We accept payments from all major credit cards via PAY PAL. All prices are in NZD.

When converting prices into another currency a slight price variation of between 2 & 5% may occur due to fluctuating exchange rates. When an item is charged to a credit card you may be charged fees determined by your bank. We take no responsibility for any extra charges incurred at receivers end.

PRIVACY

Your security & privacy is important to us. Please not that any personal details provided will be kept confidential and will not be distributed to third parties. The Mercantile will keep your details on a private & secure database and will be used only for Mercantile related communication.

EXCHANGE & RETURNS

To avoid any disappointment in your order please take note of the below terms and conditions.

If you have any queries before you place your purchase we strongly advise you to contact us prior to placing your order. We are here and happy to help hello@parisgeorgiastore.com

We only except back garments purchased via parisgeorgiastore.com

We offer exchanges for “change of mind” however the above returns process must be followed accordingly.

We are unable to accept any changes that have been worn or returned in a soiled condition, all items must be in original condition with tags on.

We reserve the right to refuse a return if it does not reach our standards.

We are unable to exchange items purchased on sale or at a discounted price, this includes discount codes and flash sales.

All shipping costs relating to an exchanges/ returned item are the responsibility of the customer unless the item is deemed as faulty.

HOW TO RETURN AN ITEM

1. Send an email to hello@parisgeorgiastore.com within 48 hours of receiving your garment. Please state your order number, styles and sizes with an outline of the reason for your return and confirmation the item is unworn with tags attached and in original packaging.

2. We will then respond with a returns form for you to fill out and include in your return package.

3. Items are sent back at the customers cost using a traceable shipping method within 5 days of receiving the item; unless your garment is deemed faulty in which case we will reimburse the shipping charge.

4. All items will then be assessed and a refund or exchange will be issued.